Where do I collect my Chillazy, Picnic Rug or Hampers?
Chillazy and Picnic Rug collection will be available upon entry just past the validation point.
Hamper collection points for each ticketed area are below
- Silver: Bakehouse Bar on the Concert Lawns
- Gold: The Gold bar on the Condor Lawns
- Diamond: The Diamond bar on the Harbour View Lawns
Can I see the fireworks?
Yes. All ticketed areas offer viewing of the 9:00pm and midnight fireworks. Views and vantage points vary by ticket areas, so please review the individual ticket descriptions before booking.
Can I move between ticket areas?
No. Guests must remain within their designated ticket area for the duration of the event and cannot access other ticketed viewing areas or non-ticketed event spaces. This is for the safety of guests, staff and the animals in our care.
What happens if it rains?
New Year’s Eve at Taronga is an outdoor event and will proceed rain or shine. The event will only be delayed or cancelled if weather conditions pose a safety risk to guests, staff or performers. Please come prepared for all weather conditions. We recommend bringing raincoats or ponchos and something waterproof to sit on. Umbrellas may only be used at the rear of lawn areas to avoid obstructing views. Any decision to delay or cancel the event will be made by the Event Manager based on conditions at Taronga Zoo and may occur before or during the event. Please note that wet or unfavourable weather alone does not constitute a cancellation.
Opal, Emerald & Platinum tickets are wet weather safe, so you are fully covered from all inclement weather.
What items are prohibited?
The following (but not limited to) items are prohibited and not allowed to be brought into the Zoo grounds; Weapons, sharps, cheese knives, glass, animals or animal costumes, balls, balloons, bicycle, scooter, skateboard or rollerblades, alcohol or illegal substances, non-alcoholic beverages in unsealed containers (including glass, cans or hard plastics), musical instruments, noisemaker, airhorn, laser pen, laser pointer or similar focused light devices, portable BBQs, candles, sparklers and/or any firework paraphernalia, poles, sticks, selfie or Go Pro sticks, professional photography, drones.
Is New Year's Eve at Taronga a family friendly event?
Yes. New Year's Eve at Taronga is a family-friendly event. To ensure a safe and enjoyable experience for all guests, attendees are expected to behave responsibly throughout the evening. Taronga Zoo reserves the right to refuse entry or remove any person who is intoxicated, behaving in a disruptive manner, or supplying alcohol to a minor.
Can I smoke or vape?
No. Taronga Zoo is a smoke-free venue. Smoking and vaping are prohibited throughout the site.
How does Taronga care for the animals during the event?
The welfare of the remarkable animals in our care at Taronga Zoo Sydney is always our priority. Fortunately, Taronga Zoo Sydney has more than 30 years’ experience in successfully hosting after-hours events. Keepers and behavioural scientists monitor the animals and the environment during these events to ensure animal wellbeing is assured.
Taronga measures noise levels periodically during the event and if the guidelines are accidentally exceeded, the volume is immediately reduced. Additionally, Taronga Zoo’s animals also have access to the comfort and shelter of their night quarters and inside areas, but it’s not uncommon for certain animals to choose to remain outside during night events.