Lost property
Oops... Lost something?
Please complete this form with details of your lost property request. Include as much information as possible to help our team identify a potential match for your item. Our staff will keep your details on file and contact you if a matching item is found.
If you are still at the Zoo please contact a Taronga Zoo Sydney staff member prior to filling out this form so they can check if your item has been found today.
Lost property information
- Any hazardous, unhygienic and perishable items will be disposed of on the same day or as deemed appropriate by Taronga Zoo Sydney. They include water bottles, food containers, cosmetics and headwear.
- For security reasons unclaimed credit cards will be destroyed by the end of the day to protect the security of the card holder.
- If you have lost a Zoo Friends pass please contact the Zoo Friends Office at [email protected]
- For any reason if you are unable to complete this form online please contact us via [email protected] or by Phone: (02) 9969 2703
- All items are stored for up to 30 days and if unclaimed are donated to a number of charity organisations
- If your item is matched the Lost Property team will reach you using the provided contact information. There will only be a cost for the postage of the returned item, our team will work with you to find the most cost-effective option