Billabong Camp

Payment terms 

• Full pre-payment is required at the time of booking for all reservations 
• We accept payment via credit card only for online bookings 

In the event of cancellation or amendment the following fees apply 

• More than 30 days prior to arrival: Date amendments permitted. Full refund in the event of cancellation. 
• Between 15 days and 30 days prior to arrival: Date amendments permitted. Penalty of $100.00 per booking per night in the event of cancellation. 
• Less than 15 days prior to arrival: Cancellation will result in the full accommodation amount being charged. 

Note:  Our room rates vary between dates. In the event of a booking amendment, please be aware that  guests are required to pay any difference in rate. If amended, reservations are non-refundable and non-amendable.

Terms of stay 

• A valid photo identification and credit-card matching the name on your reservation is required to check in 
• All accommodation areas are 100% non-smoking – penalties apply    
• Billabong Camp is a licensed venue. No alcohol may be brought onto the Zoo premises. Guests must be 18 years or over to be served alcohol and must carry a valid ID. 
• Taronga reserves the right to cancel Billabong Camp programs at any time due to unforeseen circumstances such as natural disasters or insufficient demand. 
• Children must be aged 5 years or older to stay at Billabong Camp. 
• Guests are not permitted to leave the Billabong Campsite for the duration of the program, unless accompanied by Zoo staff. The Zoo grounds beyond the campsite are not accessible outside of visiting hours.